5 Pledges from ABI Home and Motor Insurers

20 April 2020

The Association of British Insurers (ABI) has issued the following news regarding motor and home insurance.

The ABI has made several pledges to ensure its motor and home insurance members can offer enhanced support and help where they can to some customers who are affected by the Coronavirus.

If you are an office-based worker currently working from home either due to lockdown restrictions or because you are required to self-isolate, your home insurance cover will not be affected.

These pledges include waiving any need to extend cover for key workers who may require to drive to different locations and those who wish to help their communities by transporting medicines or groceries to support others affected by the Coronavirus.

ABI motor and home insurers have pledged to:

 

  • Support Those Who Need to Make a Claim

Insurers have implemented business continuity plans and work closely with service providers to do everything possible in these challenging circumstances to continue to handle claims and support their customers.  We recognise there will be many customers who will need additional support and insurers will prioritise those in vulnerable circumstances.

 

  • Support Those Who Are Working From Home

 If you are an office-based worker and need to work from home because of government advice or because you need to self-isolate, your home insurance cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover.

 

  • Support Those Who Cannot Work From Home

 If you have to drive to your workplace because of the impact of COVID-19, your insurance policy will not be affected. You do not need to contact your insurer to update your documents or extend your cover.

 

  • Support Those Who Use Their Cars to Help Their Communities

 If you are using your own car for voluntary purposes to transport medicines or groceries to support others who are impacted by COVID-19, your cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover. This applies to all categories of NHS Volunteer Responders, including transporting patients, equipment, or other essential supplies.

 

  • Support Our Key Workers

 If your work* is critical to the national response to COVID-19 and you need to use your own car to drive to different locations for work purposes because of the impact of COVID-19, your cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover.

 

As ever, please contact your representative at Bruce Stevenson if you have any queries about your policy cover or insurance responsibilities in relation to COVID-19. Or you can send us a message here.

Please visit our Coronavirus Information page for more guidance and updates.

 

*everyone who works in one of the critical sectors listed by the government.

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