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Self-Catering & Holiday Let Insurance - Our StaySafe policy

03 January 2018

It's a concern amongst many holiday homeowners that they may not have appropriate insurance cover. We're delighted to unveil a bespoke insurance package for those holiday homeowners who let out their properties.

The number of people owning a second property, which is used for holiday home lets and self-catering guests has soared in recent years. Meanwhile, the rise of Airbnb style platforms has seen many open their own home to paying guests.

However, it is feared they may be relying on typical household insurance that does not give them the extensive cover they need to deal with the wide range of special issues that can go hand in hand with running a self-catering and holiday let.

Common problems include accidental or malicious damage caused by guests, loss of earnings when a property is damaged or in need of repair, and accidents involving visitors.

Owners also need to be aware of whether their cover remains valid during periods when their property is unoccupied between lets. Additionally, cover is required for loss of income should their accommodation become seriously damaged or in need in extensive repairs.

The new Self-Catering and Holiday Lets insurance comes under the banner of our highly successful StaySafe policy, launched two years ago to cater for Britain’s £2 billion bed and breakfast industry.

Key features include:

  • Accidental damage as standard
  • Theft and attempted theft cover
  • Malicious damage cover, including damage by guests
  • Liability cover for paying guests and employees
  •  Loss of income cover of up to £500,000 for up to two years following damage to the property

The new policy means self-catering and holiday let owners will enjoy the same peace of mind as B&B businesses covered by the Broker’s StaySafe package, including liability cover for employees of up to £10 million, liability for paying guests up to £2 million and up to £40,000 for their effects.

The StaySafe package was drawn up specifically for the hospitality industry in partnership with RSA Insurance Group. It is available to businesses across the UK.

According to the Association of Scotland’s Self-Caterers recent Economic Impact study, there is a total of 16,162 self-catering or short term rental properties in Scotland. Meanwhile, the Scottish Government commissioned research has shown that the total of Airbnb listings in Scotland increased by 184% between January 2016 to January 2017.

Our CEO Edward Bruce said:

“Earning money from a second property is seen by more and more people as a revenue generator for the owner. But it does come with risks, and it is imperative that there’s a comprehensive policy in place to protect the owner from potential losses or the impact of damage to their property.”

There is a range of challenges that come with letting a second home to visitors, particularly when they are self-catering and you’re not there every day to keep an eye on things. A typical household policy will almost certainly not provide all the cover a holiday let landlord needs.

That’s why it is so important to have bespoke insurance policies which have been drawn up by people who understand the potential problems and can help safeguard against their impact. We’ve been serving our customers for more than 30 years and are proud of our personal, flexible service, competitive premiums and free quotations.”

Bruce Stevenson’s StaySafe cover includes a 24-hour claims helpline while the highly experienced claims department has extensive knowledge of a wide range of situations.


Fiona Reid

Private Clients and Retail Manager

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