You can find a copy of your policy number on your policy documents. This will most likely be located at the top of the documents. The policy number may also be called a certificate number, reference number or client number.  

If you need to make a change to your existing policy, please contact your Account Handler or Account Executive. Alternatively you can call us on 0131 553 2293.

Once a policy has been taken out, you will have a cooling off period in which time you can cancel your policy. 
 

Payment can be made by:
1.    Bank Transfer (Sort Code: 83-06-08 Account Number: 1148 7370 - please quote your customer reference when making payment);
2.    Cheque (made payable to Bruce Stevenson Insurance Brokers);
3.    Credit or Debit Card (please pay online or contact your account handler on 0131 553 2293);
4.    Monthly instalments through our Third Party Finance provider, please contact your account handler to enquire about this facility.

We charge policy admin fees to help us recoup some of the increased costs associated with administering a policy. In particular in the UK, we have the heaviest compliance costs within Europe.  Our admin fees only apply to new policies and at renewals.

No, we do not charge for mid-term changes or copy documents which many other insurance providers do.

We don’t impose a fee or penalty for cancellation, we are however entitled to retain our commission on any transactions completed on your behalf.

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